As an award-winning banking solution, eBSEG offers a comprehensive and innovative digital banking platform that allows banks to unlock the power of digital solutions.
From online banking to mobile banking and everything in between, eBSEG also provides a digital sales and onboarding platform to manage sales, expand customer base, and attract more leads from potential customers. You have all you need in one platform for building exceptional customer experience.
eBSEG has created its Omnichannel Digital Banking Platform covers modern digital channels including:
- Internet Banking (Desktop)
- Mobile banking
- Tablet Banking
- Chat Bot Banking (Text & Voice)
- Digital Sales & On-Boarding
- Digital Loans/Lending/Finance
- Apple Watch Banking
- Omnichannel Business Banking
- ATM/Kiosk Touch Banking
- Call Center Transaction Banking
- Manned Branches Omnichannel experience
- eMessaging Engagement Banking (SMS Push and Pull, iOS and Android Alerts, Browser Web Alerts, WhatsApp, Email).
eBSEG Mobile Queuing Solution (on top of your traditional Queuing System) is a great option for businesses that want to minimize customer wait time inside the branch and improve customer satisfaction.
eBSEG Queuing solution is designed to give your customers the ability to :
- Check which branch is empty/crowded thus making people load balance on branches a lot better.
- Book a queue number before moving to the branch and moving to the branch only when they are needed.
- Get notifications of the current queue number in the line & estimated time for your queue number.